diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 2835418689
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will authenticate your login, eliminating the need for a password or email. Once verified, you can easily access the app without additional login credentials.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong and stable signal. If you're still having issues, wait a bit and then click "send OTP" again. If you don't receive the OTP, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once removed, download the latest version of the app to ensure you're running with the most up-to-date software. After reinstalling, you should be able to log in and access the app without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, not including bonus funds. This means you can only cash out the amount you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app, including your Aadhar card, UPI information, and bank account details. This is a mandatory requirement for using the app. Saving these details will help facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This delay may be due to processing issues unrelated to the app's services.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games that use the bonus amount. The bonus funds themselves, however, remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for further assistance.
Our platform is designed to be user-friendly and secure, ensuring a flawless gaming experience on all devices. We provide a range of deposit and withdrawal methods to ensure that you can manage your funds easily and securely. You have a variety of popular options to choose from, including credit/debit cards, electronic wallets, and bank transfers, all backed by cutting-edge encryption technology. Our platform is built with the latest security measures to protect your personal and financial information. We use industry-standard encryption protocols to safeguard your data, making it virtually impossible for unauthorized access. Our payment processing systems are also regularly audited and certified by leading security organizations to ensure the highest level of security and compliance. In addition to our secure payment options, we also offer a range of convenient deposit and withdrawal methods. You can use your credit/debit card, electronic wallet, or bank transfer to deposit funds into your account, and withdraw your winnings via the same methods. Our system is designed to be fast and efficient, with quick processing times and minimal fees. We understand the importance of having control over your funds, which is why we offer a range of features to help you manage your account. You can set deposit limits, track your transactions, and receive regular account updates. Our customer support team is also available 24/7 to assist with any questions or concerns you may have. At our platform, we prioritize your security and satisfaction above all else. We are committed to providing a safe and enjoyable gaming experience, and we are confident that our secure payment options and user-friendly platform will meet your needs.
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